Performance Improvement
Foxtrot is the best consulting partner for companies that are committed to quickly achieving and sustaining their full potential. Our clients realize, on average, results yielding 25 times returns on our fees and margin improvements of seven percentage points within two to three years.
What we do
We help companies achieve their full potential in a number of ways, working across the organization (integrated solutions) or within specific areas of performance (point solutions).
Our integrated solutions include:
Performance Improvement Diagnostic: Change industry boundaries to redefine full potential
Cost and Capability Assessment: Quick diagnostic to identify immediate and longer-term opportunities
Sustained Cost Transformation: Transform the cost structure across the organization to obtain cost leadership and gain competitive advantage
Complexity Management: Effectively manage all elements of complexity to unlock value and turbocharge the organization
Lean Six Sigma: Working back from the customer to deliver better outcomes with lower cost and higher quality
High Velocity Performance System: Implement processes and systems to engage the front-line in continuous improvement and learning cycles through high velocity feedback loops
Business Process Redesign: Achieve operational excellence at a company’s most critical processes to deliver high quality service at a competitive cost
Capability Sourcing: Acquire the right capabilities from the right source, and the right shore, at the right price
Cash and Capital Management: Create cash visibility and a disciplined capital allocation process
Our point solutions include:
Procurement: Make procurement a source of competitive advantage by finding quick cash and building procurement capabilities.
Service Operations: Deliver the promised customer experience at the right cost across service channels.
Supply Chain Management: Turn supply chain into a source of competitive advantage for meeting short- and long-term cost, flexibility and service-level goals.
G&A Optimization & Org Design: Create lasting improvements in efficiency and effectiveness of G&A functions, aligning process goals to business objectives.
Manufacturing Optimization: Optimize the manufacturing footprint and shop-floor operations.
R&D/Product Development: Optimize the R&D function to maximize the return on investment in R&D.
How We help
Foxtrot’s holistic and data-driven approach enables clients to achieve leadership in their core business, leverage their core strength to grow into adjacent opportunities, and operate at superior levels of performance to drive industry-leading results.
We start by analyzing what full potential means in practical terms–for a whole company, a business unit or a function. Our first step is to perform a diagnostic and size the opportunity based on hard factual data. Our strategic and cross-functional approach helps clients unlock value beyond cost containment measures within a specific area of the organization. In fact, in our experience, addressing operating problems at the nodes–the points where business units, functions, geographies, and layers of management intersect and have to make and execute critical decisions–creates between three and four times as much value as traditional approaches to right-sizing and functional excellence.
Once we have defined stretched, yet realistic targets with our clients, we work together to craft the most effective path to deliver the value. We follow a “board room to shop-floor” engagement model. We work with teams across all levels of the organization to ensure that our client companies capture the identified benefits, bank the savings, and build the internal capabilities to keep on improving performance long after our engagement ends. Our performance improvement work is at the heart of what we do as a firm, and is part of a continuum of tools for successful delivery of results. These also include customer strategy and marketing, mergers and acquisitions, organization and information technology.